Frequently Asked Questions


You can register through a school, a preparation centre or individually by going to the Exam Dates.

Cambridge English offers English language qualifications for learners at all levels and in all contexts (e.g. English for Young Learners, Business English, and General English) and a suite of internationally recognised English language teaching awards. For a full list of Cambridge English exams go to Cambridge English UK.

No. Although most candidates do follow a course before taking the exam, it is not a requirement. It is however highly recommended.

If you are looking for books and materials to help you prepare for Cambridge English exams, there is a huge range available. Click here for more details on available materials related to the Cambridge English exams.

You will receive an email two weeks before the exam date with timetable details, venue details, test day information and a mandatory Covid-19 Health Declaration form that will need to be completed and emailed back prior to the exam.

Kindly refer to the registration page where you will find the fees for all exam levels.

Please note: test fees are an all-inclusive fee including the test registration fee and administration fee which covers the cost of invigilation, dispatch costs, staffing, room hire etc. which are essential for running the test.

You have to pay before the registration deadline and attach proof of executed payment with your registration documents. These documents must be sent to the Centre as per Entry Conditions.

Yes, the Centre is happy to make provisions to help candidates with special needs. More information

No. The Centre specifies the day/date of the Speaking Test.

Yes, you can. Login and click on ‘Forgot your password?’ Enter your email address and press ‘submit’. You’ll get an email from with your next steps. Remember to check your junk and spam folders if you haven’t heard from us.

If you encounter any technical problems, please report the issue by contacting us at

We recommend using Google Chrome as your browser for the best performance.

You will be sent a session timetable with all information required for the test day (venue, hour of arrival, time of test, etc.). If you do not receive any communication three days before the exam please contact our Centre immediately.

You will also receive a message from our Centre outlining the safety measures and requirements for the test day.


The exam will be held at the International French School of Nairobi located in the heart of Kilimani.

Please consult your Confirmation of Entry & Timetable for arrival times.

We expect that there will still be Covid-19 health & safety protocols to follow for the next few months. Particularly around the area of social distancing, mask wearing and sanitization. You will be provided with a complete up to date list of protocols 1 week before your exam.

You will receive a message from our Centre outlining the safety measures and requirements for the test day. It will also appear on your Confirmation of Entry.

If you do not receive any communication three days before the exam please contact our Centre immediately.

You must bring along with you your Confirmation of Entry and Timetable and an original, valid, current and not expired photo ID (i.e. passport, ID or residence permit).

Test day photography is compulsory for all candidates sitting the Cambridge English: Key (KET), Preliminary (PET), First (FCE), Advanced (CAE), Proficiency (CPE) exams, except for the ‘’for schools ‘’ levels. Photos may be taken on the day of the written test or speaking test. We will not be able to process registrations for candidates under 18 years of age whose parent or legal guardian refuses to consent to the test day photography procedure. Please note that a photo cannot be added to the candidate’s result at a later date.

If you feel that you were affected by adverse circumstances immediately before or during your examination, the Centre can apply for you to be given special consideration. Please speak to the Supervisor in charge of your examination immediately. No request for Special Considerations can be made after the issue of results.

If something which you can’t prevent happens and it stops you from taking one or more part(s) of an exam, contact the Centre as soon as you can. If you miss the speaking test, it may be possible for you to take the test at another time. If you miss a whole component, you will not receive a grade. You can re-take the exam but you must sit the whole exam.


Results for Cambridge English exams are available on the Cambridge English website  ( link to the website) to which you received your personal code. Cambridge English exam results are available four to six weeks from the exam date for paper-based exams and three weeks for computer-based exams.

Our Centre will inform you of the method of delivery of your Cambridge English certificate.

We are not able to provide test results over the phone or by email for security reasons. Our Centre and awarding bodies are doing everything possible to meet deadlines for delivery of results.

The simple answer is that once you have obtained a Cambridge English exam (apart from IELTS), this is valid for the rest of your life. Language skills can become rusty if you do not practice on a regular basis. When employers or educational institutions make a decision on whether to rely on a certificate obtained some years previously, they will need to take into account a number of factors, most importantly whether the holder has kept up his or her use of the language. For information on which employers and educational institutions recognize Cambridge English exams click here.


Not necessarily. It depends on the total score.

It is the policy of Cambridge Assessment English NOT to issue duplicate certificates when the original has been lost. However, they will provide a Certifying Statement of Results for candidates in accordance with the conditions specified by Cambridge Assessment English. For more information click here.